Create a DxDiag

In Windows 7/8.1/10:

1. Click on the Start Button
2. In the Search box/type dxdiag press enter.
3. You should be presented with DirectX Diagnostics Tool Window:
   

   DxDiag Example
4. Click on Save All Information...
5. Save that file (DxDiag.txt)
6. Email that file, with your username and link to your forum post (if applicable) to contact@camshaftsoftware.com